State Farm® Insurance Agent Rob Brown
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Candace J
August 20, 2024
"I worked with Robert Brown, and am so glad that I did! He was extremely knowledgeable, responsive, cared about my needs in auto insurance. Rob truly went above and beyond to make sure that I had all the information required to help me make the right decision for auto insurance!! I highly recommend Rob-Thank you Rob!"
"Thank you, Candace, it has been a pleasure working with you I am happy we were able to help you with your Auto and Home insurance. I look forward to working with you for many more years. "
DENNIS ERAH
May 2, 2024
"I was disappointed with their level of responds. I called for an inquiry and the insurance was promptly changed without responding to my email."
"Thank you, Dennis, it is a pleasure to have you as a customer. Please contact us anytime. "
Gold Erah
April 30, 2024
"They don’t return phone call as promised. The secretary seems not to know much and always keep inquiry for Rob who either is not informed or never return calls. Even when you send email inquiry regarding changes to policy they don’t respond. Very unorganized. I’m not able to responds directly to your reply. I expected my comment to be a teachable moment and didn’t want to give too many details about this. Dennis issue mentioned I believe till date you didn’t reach out to him regarding the inquiry Amaura told you about. I remember him mentioning other instances where inquiry wasn’t responded to. Please use this as a teachable moment and don’t let us deep into issues. Thank you."
"Hi Gold, I am sorry you feel that way we do not have a secretary everyone in the office is very knowledgeable and licensed. We have spoke to and answered all questions every time Dennis Erah has called. I have never received an email or message from you personally. I am very informed on what is going on the last call from Dennis was about rates in which Amaura noted file and spoke to me at length. If you would like to speak to me, please provide me your call back information. I will also respond to this email address."
sydney ives
January 31, 2024
"Very helpful, will be back again! Thank you!!"
"Thank you, Sydney."
Addison Merritt
January 31, 2024
"Great service from great people"
"Thank you so much Addison."
Garry Cox
January 23, 2024
"Rob Brown is very good with providing insurance quotes and tailoring them to your needs. I also promptly received my policies and insurance cards for my file. Friendly and professional. Garry Cox"
"Thank you, Garry, it was a pleasure assisting you with your insurance needs. Welcome to our agency we look forward to working with you."
Clarence Evans
December 19, 2023
"So far so good!!!"
"Thank you, Clarence. Welcome to our office, we look forward to working with you."
Sharisse Williams
October 17, 2023
"Rob and his team are exceptional — their level of professionalism in striving to meet my needs were stellar!!! Thank you Rob!!!!"
"Thank you for the kind words, Sharisse. We are happy to have you as a customer and look forward working with you for many years to come."
L RoD
October 6, 2023
"Rob Brown-State Farm is by far the best insurance agent I’ve had. He is always helpful and responsive. His knowledge is priceless. There has never been a question he couldn’t answer with confidence."
"Thank you very much for your kind words. It has been a pleasure speaking with you over the many years. I look forward to many more."
Shannon Jimason
September 20, 2023
"Thank you Mr. Brown for going over and beyond to make sure that you got the best quote to accommodate my family. I truly appreciate all of your hard work your professionalism and knowledge. I felt comfortable to ask questions, express my concerns when making decisions to best suit my family. Thank you for being patient to make sure the right decision was made when selecting our policy."
"We enjoyed speaking with you today and are excited to have you as a new client. Please contact us anytime we will be here for you."
Denise Robinson
June 30, 2022
"I was in a car accident in 2021 and my car was totalled. Now I'm in process of getting another car and if course need car insurance. The quotes I was getting outrageous and certainly not affordable. I was refer to Mr. Brown with State Farm who I had insurance with another agency been with them over 25 years and todate promised a call back. I talked to Mr. Brown gave him the information on the vehicle I'm interested in and he called me right back. I couldn't believe it an affordable reasonable quote that I'm very satisfied with. The quote was near the same pricing was paying on my last car. Thank you LORD for Mr. Brown 🤎 this is real"
"We are very happy that we could help and have you as a customer in our Agency."
gio gio
June 29, 2022
"Great Experience, everyone in office was very knowledgeable. Great atmosphere they made the experience an A+ smooth and easy."
"Thank you and welcome to State Farm we are happy to have you as a new customer. Contact us anytime."
Carl Loveless
December 12, 2019
"Tentative and good customer service"
"Thank you, it is always a pleasure speaking with you."
Joshua Byrd
August 25, 2019
"Like a good neighbor Rob Brown is there. This man is a great hardworking agent and always accessible. His staff is amazing and on point everytime. He and his staff explain all of the policies that you are shopping for with extreme detail, and I mean every single detail. They helped me with understanding renters insurance and every single thing that they cover under it even the limits for certain items covered. Even how other effect each other I was very impressed. Life insurance as well was explained so well and the pros and cons of each type. Honestly they are the quickest agents to process automotive policies I set mine up so fast it wasn't funny. Any paperwork can be done electronically, mailed out, or done in the office. If mailed you'll have it the next day or by the end of the day. If you choose to do it electronically before you hang up you'll have all of your documents on your email. If you go to the office you'll be done in 15 minutes or less. They are the best, and of anything goes wrong they will have it fixed often times before the quoted time. They are just an amazing, honest, hard working team."
W. B. (Brads)
January 3, 2019
"Not all insurance agents are created equal, but Mr. Brown makes your insurance experience just like the commercials! If you're ready to ditch your cut rate company for a real insurance company you have to give Rob and his team a call!"
ejo71792
July 31, 2018
"Rob Brown is the best agent I have ever dealt with. He was so helpful and took the time to explain all the coverages to me. I would recommend his agency to everyone I know! You can tell the genuinely care about their customers."
Michael Derocher
July 31, 2018
"Rob Brown is a very good insurance agent. He took the time to explain everything and really cared about what my needs were. He listened to me and addressed all of my concerns in a very professional way. I didn't know much about insurance, but he made it really easy to switch to State Farm. I'm really happy I did and you will be too."